What types of information does Postbox Games collect and how is it used?
In order to give you the best experience on our Website, Postbox Games Ltd may collect information about you. Typically, we may ask you to submit personal and/or demographic information if you decide to:
- sign up for a Postbox Games,
- send us a message using our “Contact Us” form.
The types of information requested for each feature above and the way the information is used are detailed by category below. Under all circumstances, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.
Contact Us Form
If you choose to contact us using this form, we may ask you to provide your name, e-mail address, and a description of your question or comment. This form is intended for questions and comments only. We use the information you provide solely to respond to your inquiry and for no other purpose. We may retain and aggregate your comments for demographic purposes and to improve our service.
What happens if I refuse to provide my personal information to Postbox Games?
If you choose not to submit personal information when requested, you will not be able to rent video games from Postbox Games and it will limit the services we can provide you. For example, if you refuse to share your email address, you will not be able to create a Postbox Games membership or receive our newsletter. To simply browse our Website, however, you do not need to give us any personal information.
Like many Web sites, postboxgames.com sets “cookies” on your computer. Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser, allowing us to automatically identify you when you return to our Website. They help us to match the games you have chosen to rent with your individual membership, and to personalise the postboxgames.com Website for you. Information contained in a cookie may be linked to your personally identifying information. If cookies are not enabled on your Web browser, you will not be able to use the Postbox Games Website or the Postbox Games service. The “help” menu on most Web browsers will tell you how to enable cookies.
Who is collecting my personal information and is it shared with anyone?
The information that you disclose on the Postbox Games Website is collected by Postbox Games Ltd and, is used in accordance with the practices set forth above. A breakdown of our data disclosure policies follows.
Agents and Contractors
Co-Sponsors and Promotional Partners
From time to time, we may run contests, special offers, or other events or activities (“events”) on our Website. Information collected for these events may include personal information (e.g., name, mailing address, etc.) and may be collected by or shared with a third party sponsor, co-sponsor, or other reputable third party (e.g., promotional partner, retailer, or game magazine publisher). While we have no control over the third party’s use of such information, we will attempt to ensure that they agree to protect the confidentiality, security, and integrity of any personal information we share with them (or that they collect through our Website). If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these events at the time of the contest/event or when the information is collected.
Legal and Business Transfers
We may disclose personal information in the good faith belief that we are required to do so by law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability. In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, Postbox Games’ customer information may be transferred to our successor or assign.
We may provide our prospective partners, advertisers, and other third parties with aggregate data about members and visitors to the Postbox Games Website. However, such data is anonymous, and we do not disclose personally identifying information about specific users.
What is Postbox Games’ policy regarding children?
Though the Postbox Games service is fun for all ages, you must be 13 years or older to create a Postbox Games membership and become a member. Parents who wish to create a membership on behalf of their children may do so, provided that the parent is the membership holder.
What safeguards does Postbox Games use to protect my personal information?
Postbox Games maintains industry standard procedures to protect the confidentiality, security, and integrity of the personal information collected from our Website visitors. Postbox Games uses a secure server to encrypt all of your personal information.
To protect your information from unauthorised access or use, we use only the most advanced technology and security features for the Postbox Games Website. We will continue to update and enhance our security practices as new technology becomes available.
While we make every effort to ensure the security of your personal information, no data transmission can be guaranteed to be 100% secure. Therefore, please be aware that when you submit information to us, you do so at your own risk. To further protect your personal information, we ask that you play an important role as well. Take care to prevent unauthorised persons from learning any of your Postbox Games membership information.
You are solely responsible for safeguarding your Postbox Games e-mail login and password. To prevent unauthorised use of your membership, be sure to change your password often, and keep it in a safe place.
How do I ask a question or file a complaint?